Returns Policy

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return policy from the date of delivery.

Return Eligibility

To be eligible for a return, your item must be:

  • Unopened and unused
  • In the original packaging
  • Accompanied by the original receipt or proof of purchase
  • Free from any damage not present at the time of purchase

Return Process

  1. Contact our customer service team at shop.vitalglo@gmail.com
  2. Include your order number and reason for return
  3. Wait for our team to provide return instructions
  4. Send the item back using tracked shipping
  5. Once received and inspected, we'll process your refund

Refund Information

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Please note that return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

Need Help?

If you have any questions about our return policy, please contact us at shop.vitalglo@gmail.com